We and others have shared our stories with the public at TheRealKaiserPermanente.com — real stories from real people, demonstrating the human toll of a system designed to withhold services from patients in need. In June, Courage Campaign promoted that website with a modest ad campaign on public transit. Kaiser’s response was immediate. (Ask for therapy and Kaiser offers only silence, but run a few ads on BART trains and Kaiser execs suddenly swing into action.) But rather than deal with the problem and confront the issue head-on, Kaiser ran its own ads dismissing our stories as “a labor dispute,” disregarding that Kaiser’s mental health professionals blew the whistle on Kaiser on our behalf, for violating our rights.
